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Head-to-head · 2026-08-04

Avianya AI vs 360dialog

Looking for a 360dialog alternative? Here's an honest, source-verified comparison of two WhatsApp Business API providers for India. Where 360dialog wins, we say so. Where Avianya AI wins, we show why — across pricing, channels, AI, and India support.

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Avianya AI
One platform. Every channel.

Official Meta Tech Provider WhatsApp Business API + Meta Click-to-WhatsApp Ads + RCS + Bulk SMS + Email + Live Chat + AI chatbot, in a single transparent ₹1,999/mo subscription. Built for India by Avianya AI Private Limited (DPIIT-recognised).

From ₹0/mo (Free)From ₹1,999/mo (paid)5 channels in one inboxPure Meta pass-throughIST phone support
360dialog
Developer-first WhatsApp API access provider and Meta Business Solution Provider.

Developer-first WhatsApp API access provider and Meta Business Solution Provider. Primarily a WABA provisioning and API access layer, not an end-user marketing platform. Used by agencies and ISVs building their own WhatsApp products.

Free plan: No free planFrom €49/mo (~₹4,500/mo) + per-WABA fees — EUR billingHQ: Berlin, GermanyEstablished 2017

When to pick which.

Choose 360dialog if…
  • You are a developer or ISV building a custom WhatsApp product and need raw API access
  • You are an agency that white-labels WhatsApp solutions and needs multi-WABA management
  • Your team can build and maintain the full UI/campaign layer yourself
Choose Avianya AI if…
  • You are an SMB or D2C brand that wants to run WhatsApp campaigns without writing code
  • You need a ready-made inbox, campaign builder, analytics, and AI chatbot
  • You want INR billing, GST invoice, and IST-hours phone support
  • You want WhatsApp + Meta Ads + RCS + SMS + Email in one dashboard

Avianya AI vs 360dialog, feature by feature.

Verified against 360dialog's public pricing as of 2026-08-04. Verify with each vendor before contracting.

Feature comparison: Avianya AI versus 360dialog
FeatureAvianya AI360dialog
Starting paid price₹1,999/mo (INR + GST)~₹4,500/mo (EUR, no GST invoice)
Free planYes — Live Chat + 1 seatNo
Official Meta Business Solution ProviderYesYes
WhatsApp Business APIFull platformRaw API access only
Campaign/broadcast builder (no-code)YesNo
Shared inbox / live chatYesNo
Click-to-WhatsApp Ads (in-platform)YesNo
RCS Business MessagingYesNo
Bulk SMS (DLT compliant, India)YesNo
Email campaignsPro planNo
AI chatbot builder (no-code)Pro plan includedNo
Analytics dashboardYesNo
INR billing + GST invoiceYesNo
Phone support in IST hoursYesNo
360dialog — strengths
  • Reliable API access layer used by many ISVs and agencies
  • Flexible for developers building custom WhatsApp integrations
  • Multi-WABA management for agencies handling many clients
  • Well-documented partner API
360dialog — weaknesses
  • Not an end-user marketing platform — no campaign builder, no inbox, no analytics UI
  • EUR billing — no INR pricing, no GST invoice for Indian businesses
  • Requires significant technical setup to build anything on top
  • No RCS, SMS, or Email in the same platform
  • No AI chatbot or no-code automation builder
  • Primarily for developers/agencies, not for SMBs running their own campaigns

Frequently asked: Avianya AI vs 360dialog

360dialog is primarily an API access layer built for developers and ISVs, not for SMBs who want to send campaigns, manage a shared inbox, or run automations without code. If you're an Indian SMB, Avianya AI gives you a ready-made campaign builder, inbox, analytics, and AI chatbot in INR billing — no technical setup required.

Try Avianya AI free.

Spin up the official Meta Tech Provider WhatsApp Business API platform that bundles five channels — no migration friction.

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