Avianya AI vs Gallabox
An honest, source-verified comparison of two WhatsApp Business API platforms for India. Where Gallabox wins, we say so. Where Avianya AI wins, we show why — across pricing, channels, AI, and India support.
Official Meta Tech Provider WhatsApp Business API + Meta Click-to-WhatsApp Ads + RCS + Bulk SMS + Email + Live Chat + AI chatbot, in a single transparent ₹1,999/mo subscription. Built for India by Avianya AI Private Limited (DPIIT-recognised).
No-code WhatsApp CRM for Indian SMBs, well-rated for ease of use (4.6/5 on G2) with strong HubSpot/Zoho/Slack integrations. Strongest for small support and sales teams that want a simple shared inbox without a developer.
When to pick which.
- You want the simplest possible no-code WhatsApp inbox for a small support team
- HubSpot or Zoho CRM webhook integration is your primary requirement
- Your contact volume comfortably fits under 2,000-10,000 and won't grow fast
- You want WhatsApp + RCS + SMS + Email + Live Chat in one dashboard, not WhatsApp-only
- You don't want contact caps forcing plan upgrades as you grow
- You want AI chatbot included on a ₹2,999/mo plan, not a ₹13,599/mo jump
- You don't want per-seat and per-channel add-on fees stacking on top of the base plan
- You want a real CRM with lead scoring and segmentation, not just a shared inbox
Avianya AI vs Gallabox, feature by feature.
Verified against Gallabox's public pricing as of 2026-08-02. Verify with each vendor before contracting.
| Feature | Avianya AI | Gallabox |
|---|---|---|
| Starting paid price | ₹1,999/mo (no contact cap) | ₹1,999/mo (2,000 contacts cap) |
| Free plan | Yes — Live Chat + 1 seat | No |
| Official Meta Tech Provider | Yes | Yes |
| Contact/subscriber caps by plan | No cap | Yes — 2,000 / 10,000 |
| RCS Business Messaging | Yes | No |
| Bulk SMS (DLT compliant, India) | Yes | No |
| Email campaigns | Pro plan | No |
| AI chatbot builder | ₹2,999/mo Pro plan | ₹13,599/mo Pro plan only |
| Extra agent seat cost | Included seat tiers | ₹1,000/mo each |
| Extra WhatsApp number cost | Included in higher tiers | ₹1,200/mo each |
| CRM with lead scoring | Yes | No |
| INR billing + GST invoice | Yes | Yes |
| Phone support in IST hours | Yes | No |
| DPIIT-recognised Indian startup | Yes | No |
- Very easy no-code setup — consistently praised for not needing a developer
- Strong HubSpot, Zoho CRM, and Slack integrations
- Solid shared inbox, auto-replies, and WhatsApp Flows/forms/catalogs
- High customer satisfaction — 4.6/5 across 169 G2 reviews
- WhatsApp-only — no RCS, SMS, or Email in the same dashboard
- Contact caps by plan: 2,000 on Growth, 10,000 on Scale — scaling past this forces an upgrade
- ₹1,000/month per additional agent seat, ₹1,200/month per additional channel/number
- No real CRM depth — no sales pipeline, forecasting, or department-level governance
- Support responsiveness is inconsistent per reviewers
- Pro plan jumps steeply to ₹13,599/month for AI chatbot + enterprise features
Frequently asked: Avianya AI vs Gallabox
Both start at ₹1,999/month, but Gallabox caps the Growth plan at 2,000 contacts and charges ₹1,000/month per extra agent and ₹1,200/month per extra WhatsApp number on top. Avianya AI's Growth plan has no contact cap and includes RCS, SMS, and Live Chat alongside WhatsApp at the same starting price.
Try Avianya AI free.
Spin up the official Meta Tech Provider WhatsApp Business API platform that bundles five channels — no migration friction.