Avianya AI vs Interakt
An honest, source-verified comparison of two WhatsApp Business API platforms for India. Where Interakt wins, we say so. Where Avianya AI wins, we show why — across pricing, channels, AI, and India support.
Official Meta Tech Provider WhatsApp Business API + Meta Click-to-WhatsApp Ads + RCS + Bulk SMS + Email + Live Chat + AI chatbot, in a single transparent ₹1,999/mo subscription. Built for India by Avianya AI Private Limited (DPIIT-recognised).
Indian-focused WhatsApp CRM acquired by Jio Haptik. Strongest for Shopify D2C brands needing deep catalog sync, COD-to-prepaid flows, and Instagram DMs.
When to pick which.
- You run a Shopify D2C store and want the deepest catalog + cart-recovery integration
- Instagram DMs are a primary sales channel for you
- You need Jio's enterprise scale and infra
- You want RCS, SMS, and Email in the same dashboard alongside WhatsApp
- You want a no-code AI chatbot builder included rather than ₹10k+/mo for Haptik
- You're not on Shopify and don't need that specific integration depth
- You want IST phone support, not just email
- You want a transparent ₹1,999 entry price without quarterly-billing tricks
Avianya AI vs Interakt, feature by feature.
Verified against Interakt's public pricing as of 2026-05-16. Verify with each vendor before contracting.
| Feature | Avianya AI | Interakt |
|---|---|---|
| Starting paid price | ₹1,999/mo (monthly) | ₹2,142/mo (annual) |
| Free plan | Yes — Live Chat + 1 seat | Instagram only — no WhatsApp |
| Official Meta Tech Provider | Yes | Yes |
| WhatsApp Business API | Yes | Yes |
| Click-to-WhatsApp Ads (in-platform) | Yes | Yes |
| RCS Business Messaging | Yes | No |
| Bulk SMS (DLT compliant, India) | Yes | No |
| Email campaigns | Pro plan | No |
| Live Chat widget | Free plan | No |
| AI chatbot builder | Pro plan included | Linear on Starter; Haptik AI ₹10k+/mo add-on |
| Instagram DMs | No | Yes |
| Shopify catalog + COD-to-prepaid | Standard | Deep native |
| Markup over Meta conversation rates | Pure pass-through | ~12–25% |
| INR billing + GST invoice | Yes | Yes |
| Phone support in IST hours | Yes | No |
| DPIIT-recognised Indian startup | Yes | No |
- Deepest Shopify integration of any India BSP (catalog sync, variant support, COD-to-prepaid, abandoned cart)
- Instagram DMs natively in the same inbox
- Backed by Jio Haptik for enterprise stability
- Unlimited agents on Growth plan and above
- 10-button WhatsApp templates (more than most BSPs)
- Free plan is Instagram-only — WhatsApp requires paid quarterly billing
- AI Agent capability via Haptik integration is a separate ₹10,000+/mo add-on
- Per-conversation markup on Growth plan (Pro pass-through only at higher tier)
- Chatbot builder is linear-only on Starter — branching requires Growth upgrade
- Email-only support
Frequently asked: Avianya AI vs Interakt
If your D2C business is Shopify-native and Instagram is a primary sales channel, Interakt's depth in those two integrations is genuinely best-in-class. If your D2C reach spans WhatsApp + RCS + SMS + Email and you want one CRM behind all of them with built-in AI bots, Avianya AI is the more complete platform at a lower price point.
Try Avianya AI free.
Spin up the official Meta Tech Provider WhatsApp Business API platform that bundles five channels — no migration friction.