Shopify + WhatsApp, natively connected
The Avianya AI Shopify WhatsApp integration turns store events into revenue: abandoned cart recovery, order confirmations, shipping updates and COD confirmation — sent as approved Meta templates on the official WhatsApp Business API, with 0% markup on Meta's rates.
Every Shopify event, an automated WhatsApp moment
Abandoned cart recovery
Timed WhatsApp messages with the cart contents and a one-tap checkout link. Email recovery gets ~20% open rates; WhatsApp gets ~98%.
Order & payment confirmation
Instant confirmation the moment an order lands — with order summary, amount and expected delivery window.
COD confirmation
Confirm cash-on-delivery orders on WhatsApp before dispatch to slash RTO losses from fake or forgotten COD orders.
Shipping & delivery updates
Fulfilment triggers tracking updates automatically — fewer 'where is my order?' tickets in your support queue.
Review requests & win-backs
Post-delivery follow-ups asking for reviews, plus repeat-purchase nudges timed to your product's reorder cycle.
Support in the unified inbox
Customer replies land in the same inbox as Instagram DMs, SMS and Live Chat — with the Shopify order context attached.
The economics at scale
At e-commerce volume, the markup your BSP adds to Meta's per-message rates matters more than the subscription price. Avianya AI is pure pass-through — you pay exactly what Meta charges.
| Monthly WhatsApp volume | Typical ~20%-markup BSP | Avianya AI (0% markup) |
|---|---|---|
| 25,000 messages | Meta rates + ~₹4,000–5,000 | Meta rates only |
| 100,000 messages | Meta rates + ~₹15,000–20,000 | Meta rates only |
| 500,000 messages | Meta rates + ~₹75,000–1,00,000 | Meta rates only |
Estimates based on a typical Indian marketing/utility template mix at Meta's published INR rates. Actual savings depend on your category split — see our WhatsApp API pricing guide.
Live in one onboarding call
Connect your store
Our team links your Shopify store during onboarding — minutes, no code, no developer needed.
Map events to templates
Pick which Shopify events fire which approved WhatsApp templates. Sensible defaults included, every message customisable.
Go live & measure
Real-time delivery, read and click analytics per automation — see recovered carts and revenue attributed to WhatsApp.
Comparing Shopify WhatsApp platforms?
Interakt's Shopify catalog depth is genuinely strong — we say so openly in our comparison. Avianya AI's edge is economics and breadth: 0% markup on every message, plus Instagram, RCS, SMS, Email, Live Chat and an AI chatbot in the same subscription instead of a WhatsApp-only bill.
Shopify integration FAQ
You connect your Shopify store during onboarding — our team links it in minutes, no code required. From then on, Shopify events (abandoned checkout, order placed, payment, fulfilment, delivery) automatically trigger approved WhatsApp template messages to your customers, all managed from the Avianya AI dashboard.
Recover carts on the channel customers actually open
Connect your Shopify store to WhatsApp in one onboarding call.